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Laboratory Operations Apprenticeship: Business Administration

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What you'll learn

MSD is a research-driven biopharmaceutical company. Their mission is build on the simple premise
that if we “follow the science” and that great medicines can make a significant impact to our world.
And they believe that a research-driven enterprise dedicated to world-class science can succeed by
inventing medicine and vaccine innovations that make a difference for patients across the globe.

Laboratory Operations Apprenticeship Programme

Our 24-Month Laboratory Operations Apprenticeship programme offers an excellent opportunity for
those eager to take their first steps into a career in Operations and/or facilities management.

As an apprentice, you will be a key member of our team, working alongside subject matter experts
delivering on meaningful projects that make a real difference. You will have the opportunity to
develop key skills, gain valuable experiences, network with professionals across our organisation all
whilst receiving full support from a friendly team and studying towards a fully funded externally
recognised qualification.

The Discovery Centre based in the Knowledge Quarter at King’s Cross is a research site working on
neurodegeneration and ageing. Biologists, pharmacologists and chemists work together on drug
discovery projects. This role will be to support the laboratory staff and the associated business
operations, enabling research which is working towards new medicines for patient benefit.


You will get the opportunity to collaborate and support on a variety of projects throughout your
apprenticeship programme that will support you in your learning and achieving your qualification.

Some of your duties could include:

• Working to understand the structure of our organisation; our products and services we
deliver and the sector in which we operate
• Understanding the role of our business unit, understanding our business strategy and how
these apply to your role
• Gain an understanding of our systems, tools and processes we use in [Laboratory
Operations) and how to apply them to required tasks
• Assist site scientific staff in the ordering of equipment using our tools and processes
• Work in collaboration with other teams to provide guidance information and generate work
orders for equipment onboarding and removal
• Work with equipment engineers to manage equipment
• Work in collaboration with other teams and our lab scientists to participate in monthly lab
inspections and implement any findings to make lab improvements
• Work with on-site facilities teams to meet the needs of the labs in areas of:
o Stockroom and inventory management
o Lab clean-ups and waste management
o Shipping and logistical items
o Lab/Office assignments
• Coordinate new lab projects and initiatives
• Collaborating with colleagues to support them in the delivery of various projects

Qualities we look for

• Operates with a high level of integrity, transparency and accountability
• Comprehends and aligns with our organization’s core values
• Aligns and fosters a culture of diversity and inclusivity
• Demonstrates initiative, proactivity and academic curiosity
• Encourages and boosts their colleagues through teamwork
• Demonstrates clear and effective communication
• Demonstrates a desire to learn and improve their performance through feedback

Salary: 18K

Start Date: As soon as possible

Duration: 24-Months

Location: MSD Discovery Centre, 2 Pancras Square, London N1C 4AG

Entry requirements

You will be studying towards the following qualification: Level 3 Business Administration

This online course is taught using TBC

What does this mean for me?

Our courses are normally taught in person. To keep people safe during the coronavirus pandemic, we're doing all our teaching online instead.

You'll need a computer or smartphone with a good internet connection.

Your tutor will send you detailed instructions before lessons start.

New to video calls? See our guide

Apply for this course

Eligibility Requirements

•You will have completed your GCSE’s or equivalent studies
• You will have also completed, or you will also need to have completed your further
education or equivalent

• You must be a resident of Camden, Islington, Hackney or Tower Hamlets

Other Considerations

• Physical capability of lifting and carrying deliveries that might be of a heavier weight
• The role may require standing or sitting for long hours each workday
• On-site presence throughout Monday to Thursday to support the daily lab operations needs

If you are interested, please send you CV and Cover letter to: applications close on the 28th of February 

If you need support with your application please email




Who you'll learn with


Who we are...?

For more than a century, our organisation has been inventing for life, bringing forward medicines
and vaccines for many of the world's most challenging diseases. Today, our organisation continues
to be at the forefront of research to deliver innovative health solutions and advance the prevention
and treatment of diseases that threaten people and animals around the world.

We are officially certified by the Top Employer Institute and been awarded the exclusive Top Employer United Kingdom Certification for the fourth year running.

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