For eligible Hackney residents
What you'll learn
This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team. Learners will take the following units:
Understanding the Role of the Team Leader
Principles of Developing Team Performance
Understanding Personal Development
Principles of Managing Health and Safety in the Workplace
Employee Rights and Responsibilities
The learner must have English basic skills up to level 1.
This course is accredited by Pearson. This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team. It is internally set, assessed and externally moderated. At the successful end of the course, learners will get Level 2 Certificate in The Principles of Team Leading. There are opportunities to progress to Level 2 Diploma and Level 3 Certificate/Diploma in Team Leading as well as different job roles in customer service.