Benefits and Housing Needs Officer – SO2

Housing Benefits officers -Key skills & Experience

• Proven experience of processing all types of Housing Benefit/Council Tax Reduction claims.
• Extensive experience of Capita Academy Benefits system.
• Up to date knowledge of Housing Benefit legislation and the ability to apply this accurately on a case by case basis
• A proactive and customer-focused approach to resolving queries
• Work will be in all areas including :
• New claims and changes in circumstances
• Assess student claims, persons from abroad, and self-employed claims
• Award Discretionary Housing Payments (DHPs)
• Work on VEP, ATLAS and Universal Credit files If you have experience of QBF and/or SQL in addition to the above, please let us know as we can negotiate separate terms.

The role is open to remote working .

Closing Date: TBC

Start Date: TBC     –   End Date: TBC

Start Time: 9am – 5pm

For more information see job description – Benefits_and_Housing_Needs_Officer_JD (3)