At a glance
- National Centre for Circus Arts
- Employer
- £38,000 pa
- Salary
- 04/10/2023
- Closing date
- Full Time
- Contract
- 35
- Hours
ABOUT NATIONAL CENTRE FOR CIRCUS ARTS
The National Centre for Circus Arts is a world-class educational & professional national training centre for circus arts. Based in a redeveloped Victorian power station in Hoxton, London, N1, we run a degree in circus arts; offer practice facilities, rehearsal and show-devising space to professional performers; offer a wide range of classes for adults and children in the evenings and at weekends and produce public and internal productions. The building is also home to 11 Creative Business Units in the purpose built offices in the Energy Centre.
OVERVIEW OF THE ROLE
The Head of Recreational Programme will work closely with the Commercial Director to develop and deliver our existing recreational classes, increasing this income stream year-on-year. Our current offer includes a range of classes for youth (3-18 years) and adults across the full range of circus disciplines, plus ‘taster’ sessions (Experience Days), also for both youth and adults.This role will manage our existing activity, working with teachers, Duty Coordinators and operational teams to ensure a well curated programme and exemplary circus activity for our participants, and look for ways to increase participant numbers and revenue. You will also work cross-team, for example with the Head of Learning and Access and Head of Business Development to develop new and refreshed offers and models of delivery.
MAIN RESPONSIBILITIES
- Manage delivery and development of all recreational classes.
- Working closely with the Commercial Director, regularly review the offer in terms of both price and the types of classes run, benchmarking against other organisations as appropriate, and make recommendations for change. Ensure that financial targets for recreational classes are met or exceeded where possible.
- Work with the Recreational Programme Officer, Duty Coordinators, teachers, Buildings and Facilities team, and Technical Team to ensure high quality service delivery that enhances the reputation of the National Centre.
- Take responsibility for course specific safeguarding standards and reporting.
- Work with the Data Manager to ensure timely and effective on-sale periods are planned for and maintained.
- Work with the Marketing team to develop the web presence for recreational classes and develop campaigns across multiple platforms to achieve income aims.
Safeguarding
- Ensure safeguarding legislation is adhered to when delivering the programme, including reporting any incidents and escalating them to the National Centre’s safeguarding committee.
- Undertake designated safeguarding lead training.
- Liaise with teachers to ensure the safeguarding standards are communicated and reviewed.
- Attend safeguarding committee meetings and contribute to any reporting.
- Work with other safeguarding lead officers within the organisation to ensure we are current in all areas of the process and to deliver internal training on occasion.
DETAILS OF RESPONSIBILITIES
Management
- Manage and work with the Recreational Programme Officer to schedule classes with reference to the organisation’s overall calendar, booking spaces in our resource booking system (CELCAT).
- Ensure teachers are booked as necessary to deliver classes and issue contracts, managing last-minute changes to teachers’ availability to ensure booked classes are delivered wherever possible.
- Ensure that all youth activities adhere to safeguarding standards
- With the Recreational Programme Officer, manage queries from participants relating to the recreational programme.
- Follow-up any first aid incidents that take place in classes and report them to the Health and Safety Committee.
- Provide insight into how the youth course can support participants who may have additional needs.
PERSON SPECIFICATION
Experience
- At least two years’ experience of running or managing a programme of income generating classes, activities, workshops or events –previous knowledge of circus specific activity would be advantageous but not required.
- A track record of developing a programme of events to either increase engagement, participants or income.
- A strong knowledge of safeguarding policies and procedures relating to young people and adults at risk.
- Relationship management when dealing with staff teams.
- Experience of working in an organisation with a varied public programme and the operational challenges that come with that.
- Experience of deep engagement and strong communication with participants or audiences.
- Experience of managing budgets and hitting income or capacity targets.
- Experience of working within an arts or higher education organisation (not essential)
Skills
- Excellent planning and organisational skills.
- An ability to think strategically when approaching space planning
- Good financial awareness.
- A strong understanding of how to manage audiences.
- Excellent written and verbal communications skills across all media.
- Ability to work with a wide-range of customers and stakeholders.
- High level of PC skills including use of IT-based room booking systems (ideally CELCAT).
Personal attributes
- High level of commercial and customer awareness.
- Interest in the performing arts sector.
- Ability to work effectively and collaboratively across departments.
- Ability to bring together disparate teams for specific projects.
- Ability to work to deadlines and keep calm under pressure.
- Creative and entrepreneurial spirit.
- Flexible approach to working hours.
Other
- Manage and support the Recreational Programme Officer, Data Manager, Duty Coordinators, and teachers, identifying staff development needs to enable growth.
- Demonstrate a commitment to health & safety and its practical application in all areas of work and encourage a culture of responsibility for H&S throughout the organisation.
- Promote a commitment to the National Centre’s Equal Opportunities & Diversity policy, Disability & Reasonable Adjustments commitment and Code of Conduct, along with all other policies that contribute to the operating values and ethos of the organisation as determined in its mission statement. Such other duties (commensurate with the role) that may from time to time be reasonably
required.
To view the full job description, please click here –> National Centre For Circus of Arts – Head Of Recreational Programme