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Hospital Homelessness Personal Advisor (Homerton Hospital)

At a glance

£27,000 per year
Closing date
12 Month Fixed Term
35 hours per week

For homeless people or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health, or substance misuse issues. Providence Row works with homeless and vulnerably housed people in East London, offering an integrated service of crisis support, advice, recovery, and learning, and training.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy, and sustainable life. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment, and Justice.  These inform the content, style, and delivery of all our services.

The Routes to Roots project was established in partnership with The Hospital Pathway Team at the Royal London Hospital (RLH) in October 2013. The project supports vulnerable people, who often have significant physical health needs to prevent them from being discharged back into a cycle of homelessness or risk at the end of their treatment.  Through advice and support from our dedicated and experienced team, people’s housing, financial, and health situations are improved and their long-term prospects for recovery are greatly enhanced.  The project has been instrumental in reducing A&E and hospital readmissions for this group alongside sustainment of accommodation.   


The Role:

This is an exciting new partnership between, Providence Row Charity, London Borough of Hackney, and Homerton Hospital and will complement the existing team working out of the Homerton Hospital. 

The Role of Routes to Roots personal advisor is to support vulnerable single homeless people, who have been admitted into hospital due to their physical and/or mental health needs and to prevent them from being discharged back into a cycle of homelessness or risk at the end of their treatment.  You will work with Statutory and Non-Statutory agencies Pan-London to achieve suitable housing and referrals into support services, dependant on each client’s need. 


The Ideal Candidate:

Passionate about providing quality support and advice to some of the most vulnerable and excluded people who have been identified as becoming homeless prior to discharge from hospital. You will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

Will have experience working with persons facing the challenges of homelessness, and a strong understanding of how other factors such as rough sleeping, mental health, and substance use issues affect their health and wellbeing, you will live out our values in your approach to your work. You will have experience and understanding of supporting vulnerable clients into accommodation through statutory and non-statutory pathways, including the private rented sector.

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