At a glance
- UCL (University College London)
- Employer
- £36,433-£41,833
- Salary
- 11/08/2026
- Closing date
- Permanent
- Contract
- Full time
- Hours
ABOUT UCL
UCL is at an interesting point in its history. We have expanded rapidly, and the new strategic planning process is focussed on building on achievements and opportunities from growth while also addressing some of the challenges.
The UCL Strategic Plan 2022-2027 outlines a vision for a ‘futures focussed’ UCL education that is ambitious and distinctive. It prompts us to view UCL education and student experience through the lens of current and future students to ensure we are able to meet their needs and expectations.
It also recognises that ‘the future’ is not a given. Instead, different futures are there to be influenced and shaped by UCL students, staff and graduates through our teaching and research.
One of the aims of the Strategic Plan is to bring together teaching, assessment and employability in order to support student futures and to that end, the new ‘UCL Higher Education Development & Support Institute’ (HEDS) has been established.
HEDS brings together UCL Arena (UCL’s Centre for Research-based Education) and UCL Careers Service. HEDS sits within the Office of the Vice Provost (Education & Student Experience) (VPESE).
ABOUT THE ROLE
The postholder will work within the HEDS Development & Planning team to ensure that HEDS provides the support that UCL requires for partnership working between students and staff, and further work-based learning opportunities.
The post holder will report into the Head of Student Partnerships. The role holder will also have a dotted line reporting into the Internships Programme Manager in a matrix environment.
The post will work closely with the Student Partnerships Manager to support the promotion, delivery and evaluation of UCL’s two flagship student partnership initiatives: ChangeMakers and Student Fellows.
They will also work with the Internships Programme Manager and the team to build out and operationalise work-based learning opportunities available to students.
UCL ChangeMakers supports students and staff who want to work together to enhance the learning experience of students. Student Fellows work with staff on a selection of enhancement activities including evaluation, impact measurement and reviewing the sustainability of ChangeMakers project outputs.
KEY DUTIES AND RESPONSIBILITIES
ChangeMakers and Student Fellows
- ChangeMakers: Support the Student Partnerships Manager with the communication and promotion of the programme of activity for ChangeMakers. This includes: maintaining accurate records of ongoing projects; supporting the review panel process; drafting feedback; updating website and Moodle content; triaging mailbox queries; preparing teaching materials; handling room bookings; maintaining training attendance records; and generating reports as required.
- Act as a point of contact for Student Fellows, supporting the recruitment process, setting up Unitemps records, arranging meetings, keeping records of activity.
Support for student partnership across UCL
- Work with the Student Partnerships Manager and Head of Student Partnerships to communicate student partnership opportunities and support the SU’s voice on partnership working.
- Support the execution of the Student Partnership Action Plan and the Student Voice and Partnership Programme of work. This includes arranging timelines for programme activity in consultation with the Student Partnerships Manager, the Head of Student Partnerships, the Internships Programmes Manager, VPESE colleagues and SU colleagues to ensure services are administered efficiently and deadlines are met.
- Attend Students’ Union (SU) events to promote student partnership opportunities.
- Work closely with the Student Partnerships Manager to keep records of partnership opportunities as a part of Departmental and Faculty Education Plans.
- Support the dissemination of ‘closing the loop’ student voice activities via writing copy and promoting these via the ChangeMakers website, Moodle and other appropriate channels. Support in disseminating actionable insights from student partnership work which can be fed into HEDS Faculty Partnership Teams (HFPTs), working closely with the wider Development & Planning team to align and disseminate this information effectively. These insights will inform faculty work and HEDS activity.
- Student Partnership and Engagement Network: support the operations of bringing together staff who work in partnership with students across the institution, including through Student Partnership Committees (SPCs), to share best practice.
- Stay abreast of sector best practice through literature, attending conferences and networking.
Evaluating Impact and Sustainability
- Support the evaluation, impact and sustainability of HEDS student partnership work, including the projects enabled by ChangeMakers. This involves following up with previous project teams, carrying out short interviews, surveys, and writing up case studies.
Partnership opportunities
- Work closely with the Internship Programmes team to execute the operational plan to expand opportunities available to UCL students. This may include engaging with employers, and coordinating and advertising student opportunities.
- With support from the Internship Programmes Manager, lead operationally where required on student opportunities e.g. nano consultancy projects, including managing the student application and shortlisting process.
- Manage the recruitment and administration of any student ambassadors agreed as part of our Recruiters’ Club, which provides employers with 4 hours’ market research work from a student.
- Where possible, contribute to student application review for high-volume work-based learning schemes. This could include Careers Extra scheme or work shadowing scheme for term three.
- Participate in the organisation, planning, and delivery of new student partnership experiences, e.g. facilitating structure for peer support for student volunteers who participate in HEDS activities.
ESSENTIAL CANDIDATE REQUIREMENTS
Qualifications, experience and knowledge
- Educated to first degree level/equivalent work experience.
- Experience of project management and delivering against target and evaluating impact.
- Experience of gathering and analysing quantitative and qualitative data to monitor activity and ensure continuous quality improvement.
- Experience of responding effectively to the needs of colleagues and other stakeholders with efficient solutions.
Skills and abilities
- An ability to build and maintain excellent working relationships with both students, staff and employers.
- Good knowledge of IT packages, including Microsoft Office.
- Excellent organisational skills with the ability to multi-task and prioritise workload, with the required level of detail.
Desirable Criteria
- Experience of supporting the development and management of events (e.g. training, workshops, showcases).
- Experience using Power Automate/Power BI workflows and data visualisation.
- Experience of shortlisting internship roles or similar.
Location: 40 Bernard Street, London, WC1N 1LE / Hybrid
Please review the job description carefully, paying particular attention to the Essential and Desirable criteria, and ensure these are covered in your application.