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Youth Training Programme Manager

At a glance

The Dusty Knuckle Bakery
£30,000 per year
Closing date
Full Time
40 hours per week

About The Dusty Knuckle Bakery

The Dusty Knuckle Bakery is a social enterprise bakery on a mission to transform the lives of at-risk youth. In 2014, they started baking bread out of a 40 ft shipping container. Today, they have 45+ employees, a well-renowned brand and will expand to a second location in Summer 2021. They stand for hard graft, hustle and outrageously delicious food.

They believe that all people, regardless of their background or criminal record, have value in society and should have the freedom to change direction and become their best. In addition to making exceptional food, they run a small training programme to provide direct mentorship, immersive work experience, and stable employment to young people either at risk from or having experienced a custodial sentence. They are a values-led organisation based on the profit for purpose model.

The Role

They are looking to appoint a self-motivated, dynamic, creative, socially aware, community-focused, experienced professional who can not only manage the day-to-day program administration but combine this with responsibility for leading, building and extending the program of activities taking it to the next level. The Program Coordinator’s primary responsibility is to support trainees to successfully complete our job readiness program, with the ultimate goal of assisting young people in identifying progression opportunities for those moving into college, employment, apprenticeships, further learning and or securing stable employment within Dusty Knuckle or with a partner organisation.

In this role you shall also be a skilled mentor when necessary; guiding each young person around their personal well-being and professional development. This role is not for the faint of heart. The young people we work with have lived tough lives – poverty, prison, gang affiliation, gun/knife violence, addiction – and we are here to help them create a better future, so long as they’re willing to show up each day ready to put in the hard work. To do this job, you will need to balance empathy and compassion, with the ability to be tough and hold others accountable.

The duties and responsibilities:

  • Manage the day-to-day activities and logistics of the program; Create the bi-weekly training schedule, clearly detailing the section/staff member each trainee is assigned to for each shift; Coordinate across the team to refine the roles and responsibilities of all staff members involved in training young people; Monitor performance & attendance, enforcing program policies as necessary; Serve as a budget holder for the training programme.
  • Hold mentorships sessions with each program participant; Build trusting, motivational relationships with each individual young person, focusing on professional development as well as personal well-being.
  • Responsible for overseeing the pipeline and admission process of all incoming trainees from various sources; Manage all referrals from partners and community recommendations; Run all outreach events and activities; Conduct regular risk-assessments with new referrals.
  • Represent the program and serve as key point person in all externally-facing meetings and engagements; Manage existing relationships and develop new partnerships for referrals, support services, employer networks, and external training in close collaboration with the Managing Director.
  • Manage relationships with existing funders, including follow-ups and report writing; Identify and apply for potential new fundraising opportunities

For the full job description click here.

About You

  • Ability to work collaboratively & supportively with key stakeholders; that is external partners, internal staff and trainees themselves. Team cohesiveness with the wider DK workforce – primarily chefs, bakers and baristas, shall be key in delivering the program. You will be the primary source of drive and support for those stakeholders.
  • Able to communicate clearly, sensitively and non-judgmentally with a calm and professional working manner. Your spoken communication skills will be excellent. You will have the ability to engage with everyone; diversity is not a communication barrier for you.
  • Flexibility. Last-minute changes will not phase you. You will understand the needs of a fast-paced and growing organisation and you will work proactively for the greater good of the organisation.
  • Empathy and compassion. You have a strong desire to empower and enable vulnerable people and the ability to facilitate their progression through complex problems.
  • Independently minded, with the ability to weigh up complex issues and take responsibility for your own decision making.

For the full person specification click here.

Please note

  • This post is subject to receipt of two satisfactory references
  • An enhanced DBS check
  • Right to work in the UK.
  • All DK postholders job descriptions are subject to change. DK is committed to ensuring this is discussed with members of staff before concluding any alteration. You may be required by the organisation to undertake duties within your skills and capabilities, which the organisation reasonably considers necessary to meet business needs.

How To Apply

If you would like to apply for this fantastic opportunity, please read the section below before you start completing the application process, please submit an application responding to ALL the sections detailed below.

There are 3 parts to applying for this post.

Part 1

Complete the answers to the 3 questions listed A-C directly below, paying attention to the criteria listed under the person-specification questions:

A) Please describe a time in your life when you have had to overcome personal or professional hardship and what strategies you employed to do so. (250 words max)
B) Please describe a time in your working life when you have had to help someone vulnerable over a sustained period of time, in a professional capacity. Consider the following:

  • What was the problem?
  • How did you go about helping?
  • What skills did you have to use in order to provide the help?

What was the outcome? (max. 500 words)

C) Please describe a time when you had to use creativity and entrepreneurialism to overcome a problem or hardship for yourself or for someone else in either your professional or personal life. (200 words max)

Part 2

Attach your CV, on a maximum of 2 sides of A4 in Arial font size 11, and include contact details of two professional referees detailing in what capacity you know your referees. References will not be taken up prior to the appointment.

Part 3

A covering letter, no more than 2 sides of A4 in Arial font size 11 stating why you are interested in this role and why you
think you are the right person for the role.

  • All submissions must be submitted in Arial font size 11 (Please note applications submitted that exceed the word count limit shall not be counted).
  • The closing date for the receipt of completed applications will be 9am 28 th June 2021;
  • First round interviews for shortlisted candidates will be held on 8 th or 9 th July in person at our Dalston Branch; E8 3DP
  • We reserve the right to hold second round interviews if necessary

Applications should be emailed to with the email title YOUTH TRAINING ROLE. As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks which include DBS criminal record checks, employment reference and the right to work in the UK. However, we welcome applications from those with previous criminal convictions.

We shall be holding a brief working tour of the bakery on June 17 th at 12.30pm for anybody who wishes to come and see
the working environment at the bakery prior to applying. If you wish to attend the session, please email with the email title BOOKING BAKERY TOUR. During this tour, there shall also be some time to ask questions about the role should you wish to.

Sadly if you are not successful with your application, depending on the number of applications we get, we cannot guarantee that you will hear back from us if unsuccessful.

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