44 matching opportunities
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Group Webinar for Interview Techniques
Online group session, Learn best practice when preparing for interviews: what to expect; how to leave a great first impression; answering difficult questions & scenario-based questions. Click below to apply fortnightly workshops starting at 12.30.
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JCP Employability Short Course – Customer Service 08/11/2021 – 11/11/2021
This course will briefly introduce you to the skills and knowledge required to successfully work in customer services. You will learn about the communication skills needed to communicate effectively with customers and learn the basics of how to resolve queries. This short course aims to provide you with an introduction to the skills and knowledge required to successfully work in customer services.
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Free CSCS Card Course – Online 3 Weeks Programme
Sector based work academy programme (SWAP) introduction to Construction Skills 3 week online programme, Monday - Friday 10-3 pm construction is one of the UK’s fastest growing industries. The range of jobs and openings make it one of the most challenging and exciting sectors in which to build a career. When you add to the mix a blend of personal & social skills, securing employment, and building personal resilience this creates a fantastic 3 week learning opportunity designed to get you qualified and into work. What will you come away with? Level 1 qualifications: Health & Safety in Construction Certificate, introduction to Construction Personal Resilience & Perseverance Award, a certificate in Personal & Social Skills, a certificate in Securing Employment, plus free construction skills certification scheme (CSCS) test & card. Eligibility Criteria: Age 19+ before 31 August 2021, receiving JSA / ESA / UC / Income Support, passport, driving licence or birth certificate, laptop/pc/ tablet essential (no smartphones please), and UK resident 3 years minimum. Sign up today! To register your interest as a Peabody referral please contact Stewart Jones on 07932402551 or sjones@cidori.co.uk
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How To Overcome Nerves In Formal Situations
This module will focus on how you can overcome nerves in formal situations. For example, during interviews, public speaking, and presentation
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How To Write Online Job Applications
This module will give you some advice on what to put in each section and ways you can save time.
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How To Write A Cover Letter Or Personal Profile
Top tips on writing a cover letter to go with your CV or filling in a profile on a job application.
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Online and Telephone Interviews
After all that’s happened in the past year and a half, we should all be comfortable with telephone and video calls but for those who aren’t it can be awkward to ask for support. This workshop aims to cover the basics of telephone and video interviews and offer some useful tips on how to best present yourself through the screen.
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Customer Service Initial Assessment
This session will provide you with information about our accredited customer service course. You will be asked to complete an assessment task that will help us to see which course is right for you. By the end of the course, you should be able to recognise the range of accredited customer service courses available, agree whether you will be able to/ am ready to undertake an accredited course, prepare for enrolment, or referral to other learning opportunities. You will need a personal email address to join the WEA’s digital learning platform, Canvas so that you can receive resources, record your progress and achievement and work with others and share ideas. If you want to understand more about our digital learning platform please visit: http://bit.ly/WEAonline - All materials will be provided.
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NCFE Level 1 Certificate in Customer Service. 30/11/2021 – 10/05/2022
The primary purpose of this qualification is to develop the skills and knowledge you’ll need to be able to work effectively in a customer service role. You’ll develop your skills in communication, learn how to resolve queries and meet customers’ needs and build up your knowledge of the principles and practice of customer service. This course will be delivered online via Zoom using a variety of interesting online tools and will equip learners with the confidence to apply for roles work in the rapidly growing customer service sector.
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JCP Employability Short Course – Communication 15/11/2021 – 18/11/2021
In this short course, you will explore the importance of communication in the workplace. You will learn about the behaviours and skills that show good communication, including some practical tips. This course is about developing effective communication skills at work.
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JCP Employability Short Course – Self Employment 09/11/2021 – 11/11/2021
Setting up a business or becoming self-employed can seem a bit daunting. This course has been designed to help learners understand more about the potential advantages of being self-employed. This is a short introductory course - students will learn more about the important first steps of becoming self-employed. This course will cover areas such as current government initiatives, local job centre support, potential funding for new start up businesses. Benefit from practical hints and tips during this 2 hour session. Do you have a hobby, skill, or interest you feel could potentially generate an income? This course will help you to evaluate self-employment as a viable option for you personally.
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Peabody’s Hot Topics – Health and Wellbeing
Peabody has partnered with Think Events London, an event management company, to create a series of 12 Hot Topic sessions. These online sessions will give you useful insights on emerging careers, growth sectors, how to access these pathways and so much more! On Wednesday 20th October at 12pm we’ll be hosting the sixth Peabody Hot Topic session, and it will be about HEALTH & WELLBEING. We’ll have some fantastic guest speakers sharing knowledge and tips about mental health and its importance in personal and professional lives, mental health tips, the journey to become a life coaching expert and more!