Assistant Property Manager

Here East is seeking an Assistant Property Manager assist the Property and Engineering Teams in the execution and delivery of all services pertaining to the day-to-day operational management at Here East.

PURPOSE OF THE ROLE

• To assist the Property and Engineering Teams in the execution and delivery of all services pertaining to the day-to-day operational management at Here East. Act as a deputy to the Property Managers in their absence and provide administrative support to the Here East Management Team (HEMT) as required.
• Contribute to the safety and well-being of all users of Here East, ensuring the required standards and compliance are achieved and maintained at all times and in a timely manner.

KEY RESPONSIBILITIES OF THE ROLE

Team

• Support the team, including service partners, to ensure they have the resources, support and advice needed to deliver a consistently excellent service that meets our customers’ needs and supports a one-team approach.
• Ensure appropriate, clear communication lines are established and maintained.

Operational, Compliance and Health and Safety

• Responsible for the day-to-day management of the Here East Management Office, including meeting room setup, meeting room bookings and stationery management.
• Assist in the completion of site walks, and building inspections ensuring that issues are reported via the helpdesk in a timely and accurate manner.
• Support the delivery of the Here East events programme.
• Assist the Head of Property Operations and Property Managers to ensure the property reporting systems are up to date and completed on time.
• Support the team to meet our compliance requirements e.g. KPIs, SLA’s and statutory obligations for Here East, in a timely manner.
• Ensure that good relations with all key stakeholders, tenants, visitors, contractors etc. are established and maintained.
• Establish and implement best practices and high standards whilst ensuring safe working practices are complied with at all times.
• Production and co-ordination of reporting and presentations in line as required.
• Support the team with ad hoc projects as required.

Finance

• Assist in all aspects of service charge orders from raising purchase orders to the processing of invoices, ensuring that they are coded correctly.
• All internal and external team members of Here East are ambassadors and advocates of the brand; therefore, consistency and a professional manner are required at all times.
• Assist the Property Managers in securing quotes and costs as required.

This Job Description is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your role within the organisation.

CANDIDATE REQUIREMENTS

Knowledge/Skills/Experience – Essential:

• Administrative Skills.
• Health and Safety Awareness.
• IT Skills.
• Time Management.
• Attention to Detail.

Knowledge/Skills/Experience – Desirable:

• Service Charge / Budget Management.
• Project Management.
• Contract Management.
• Facilities Management background.

Personal Attributes (Essential):

• This role requires a candidate who can work in a flexible and adaptable manner as part of the Here East Team, with a can-do attitude.

Behavioural Competencies (Essential):

• Self-Motivated.
• Effective Communication and interpersonal skills.
• Results Orientated.
• Impact & Influence.
• Team Working.
• Developing Self & Others.

APPLICATION INSTRUCTIONS

TO APPLY, PLEASE SEND YOUR (up-to-date) CV AND COVER LETTER to: Olayinka.Aremu@hackney.gov.uk

Your cover letter should cover the below points:

1. What you are applying for and why.
2. What SKILLS, EXPERIENCE and KNOWLEDGE do you have that are relevant for this position? (please refer to the essential criteria list).
3. What Personal Attributes & Behavioural Competencies (relevant to those listed above in the candidate requirements) do you have that will be useful for this position?
4. Why do you believe you are the best candidate for this position?