Bar staff

ABOUT PEPPERMINT

Peppermint provides high-performance festival bars and event solutions to the world’s best entertainment businesses and consumer brands. Our core business is operating festival bars, event bars, festival brand activation and conjoined retail-led F & B solutions to the UK’s best sports events, festivals and outdoor events.   

ABOUT THE ROLE

Peppermint is seeking enthusiastic bartenders to join our team at Riverside East. Working as part of our bar team is a varied role, you will be responsible for preparing and serving a variety of beverages, engaging with the public, and ensuring a memorable experience for all customers. You will report directly to the bar manager and during your shift you must fulfill your role and ensure you are presenting a positive image of the venue by being polite and friendly, conducting yourself in a professional manner at all times. Potential candidates must have great physical stamina, great time-keeping skills, and the ability to work under pressure. The hours are flexible, but can also be demanding.

KEY RESPONSIBILITIES

Bar Operations

• Taking beverage orders from customers and serving drinks as requested, paying extreme attention to detail.
• Preparing alcoholic or non-alcoholic beverages for customers.
• Mixing beverages were required using an extensive range of ingredients.
• Having full knowledge of the cocktail drink specifications served at the venue – note you will be periodically tested for your knowledge of these as part of your role.
• Restocking and replenishing bar inventory and supplies.
• Keeping your workstation clean and tidy at all times.
• Complying with all food and beverage regulations.
• Operating a challenge 25 policy on all transactions.
• Correctly using the till system to record sales.

Customer Service

• Assessing bar customers’ needs and preferences and making recommendations/upselling.
• Interacting with customers, taking orders and satisfying their requests in a timely manner.
• Staying guest focused and nurturing an excellent guest experience.
• Ensuring everyone is having a great Freight Island experience.
• We work in a fast-paced environment, and we have to cover a lot of ground. It is expected that you work with a sense of urgency and take pride in the levels of service that you are giving both to our customers and to our vendors.

CANDIDATE REQUIREMENTS

Required Qualifications and experience:

• Previous experience in a similar role

Required Key Knowledge & Skills:

• Good communication and interpersonal skills.
• Self-motivation and ability to work using your own initiative and under pressure.
• Excellent problem-solving skills, highly organized, adaptable, and flexible.
• Fun, friendly, and a team-player.
• Someone who has a love for all things to drink, whether your passion is for craft beer, cocktails or artisan spirits.
• Knowledge of beers, wines, spirits & classic cocktails.
• Experience working in a fast-paced environment.
• Can work well under pressure.
• Excellent problem-solving skills, adaptable and flexible.
• Someone who takes pride in themselves and their work.

BENEFITS:

• Competitive wages
• Employee discounts
• Flexible Scheduling