Commis Waiter

ABOUT HAKKASAN GROUP

We are a dynamic global hospitality company, inspiring remarkable experiences for our guests, instilling pride within our team, and always caring for our communities. Our purpose, vision, and guiding principles enable us to create a desired culture at Hakkasan Group.

Hakkasan Group delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.Hakkasan Group is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.

With over 25 years of industry experience, Hakkasan Group consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core.

The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

ABOUT THE ROLE

The Commis Waiter/Waitress is a key support role within the front-of-house team, responsible for maintaining the cleanliness, organisation, and smooth flow of service.

They assist Waiters, Trainee Waiters, and Head Waiters with essential duties, ensuring the restaurant is properly prepared, stocked, and maintained throughout each shift.

This role is foundational to the guest experience, helping the team deliver efficient, high-quality service through strong work ethic, teamwork, and attention to detail.

This is a brilliant opening for anyone looking to get their foot in the door with a world-renowned brand.

The team provides structured, day-one training, making it ideal for those with little to no prior hospitality background who possess strong interpersonal skills and a positive work ethic.

• Work may involve exposure to noise, crowds, hot kitchen elements, and/or cleaning materials.
• Willingness to work irregular hours, weekends, holidays, and extended shifts as needed.
• Ensure familiarity with the operational layout and equipment on site.
• Be vigilant and take responsibility for the security of the restaurant premises and properties.
• Ensure all team members adhere to the highest standards of personal hygiene.
• Comply with workplace legislation regarding equal opportunities.

MAIN RESPONSIBILITIES OF THE ROLE

 The successful candidate will support day-to-day service by:

• Working closely with the front-of-house team
• Greeting and seating guests with a polite, welcoming manner.
• Running food and beverages, and clearing/resetting tables efficiently.
• Keeping service stations clean, fully stocked, and shift-ready.
• Participating in daily team briefings and menu/service training sessions.

CANDIDATE REQUIREMENTS

• Open to entry-level candidates (customer service experience is welcome, but hospitality background is not essential).
• Clear communication, a proactive team-first mindset, and the energy to thrive in a vibrant, fast-paced environment.
• Hardworking.
• Flexibility to work hospitality shift patterns (including late nights and weekends).
• Valid proof of the right to work in the UK.
• Positive attitude with a strong willingness to learn.
• Ability to follow instructions and work well as part of a team.
• Good communication skills and a polite, professional manner.
• Ability to work efficiently in a fast-paced environment.

APPLICATION INSTRUCTIONS

TO APPLY, PLEASE UPLOAD YOUR (up-to-date) CV.

We are prioritising attitude, reliability, and potential over a polished hospitality CV

PLEASE ENSURE THAT YOUR CV CONTAINS THE FOLLOWING INFORMATION WITH ALL GAPS IN EMPLOYMENT MUST BE ACCOUNTED FOR.

1. Personal Profile (Ensure this section is tailored to the specific role you are applying for)
2. Employment History (List in reverse chronological order, starting with your most recent role, addressing all gaps in employment)
3. Education, Training, and Qualifications (List in reverse chronological order, starting with the most recent, and including secondary school education).

Salary: Pay: £14.20 – £14.70 per hour (including service charge/tronc)

(Breakdown: £12.71/hr base rate + approx. £1.50–£2.00/hr tronc)

Hours: Full-time (48 hours per week, shift work including evenings and weekends)

Location: Yauatcha City, Broadgate Estate (EC2M) — easily accessible via Liverpool Street Station