Contract Administrator (Part-time)

ABOUT KINOVO (PURDY)

Kinovo plc is a leading UK provider of specialist property services, offering electrical, mechanical, building repair and maintenance, as well as construction services. We operate through three long-established and complementary subsidiaries: Purdy Contracts Ltd, Dunham Ltd, and Spokemead Ltd. We lead in delivering safe and sustainable property solutions, protecting our customers, benefiting the environment, and enhancing communities and the lives of our employees.

At Kinovo, we are passionate about raising living standards for people, families, and communities, ensuring safe and reliable homes. We are proud to be an equal opportunities employer, celebrating diversity and inclusion across our workforce. As a Disability Confident Committed Employer, we provide flexible recruitment and working practices, ensuring neurodivergent individuals have equal opportunities. We are a Living Wage Employer and have pledged our support to The Armed Forces Covenant.

ABOUT THE ROLE

This role will support the Contracts Manager, where you will be responsible for scheduling works for engineers working on service, repair and planned works for Contracts within the Social Housing and Local Authority sector.

MAIN DUTIES AND RESPONSIBILITIES

• Effectively schedule works for our Engineers and prioritise appointments as they occur throughout the evolving working day (with advice from supervisors/managers) and ensure that all compliancy is maintained throughout the assigned contract.
• To be a point of contact for anything administration related.
• To be the second point of contact, for all queries from customers, clients and residents via the Customer Service Team.
• Record all activity from inbound phone calls/emails within the in-house system (training provided) and assist in dealing with incoming emergency calls from residents and clients.
• Provide excellent customer service skills to our customers, clients and residents – ensuring that you are at all times clear, concise, polite and helpful.

CANDIDATE REQUIREMENTS

• Must have previous administrative experience.
• Efficient time-keeping and punctuality skills: You are expected to manage your time effectively, ensuring you meet all deadlines and KPI’s.
• Positive attitude to learn: a positive, proactive attitude, being open to feedback, eager to acquire new skills, and showing initiative in your personal and professional growth. You should demonstrate curiosity, enthusiasm, and a positive mindset toward learning in workplace settings.
• Effective Communication: You are expected to communicate clearly and professionally, both in writing and verbally. This includes active listening, asking questions when necessary, and engaging respectfully with colleagues at all levels.

Salary – £15,000 – £17,400 per annum (depending on experience).

Location – Head Office, Chingford, London E4 7RW (please check your route as public transport is limited).

Working hours/times – 21 hour week; working 3 days per week, between Monday and Friday; 8:00am – 4:00pm OR 9:00am -5:00pm.

Equipment provided – Laptop.