Facilities Services Operative Apprentice

ABOUT THE ROLE

To support the Property Facilities Manager in the effective delivery of contracted services to the Barbican and Guildhall School of Music and Drama (GSMD). Services included are those delivered through the IFM, Security and Lift contracts as appropriate to the various properties.

The post supports the performance and service delivery via contractors, ensuring that statutory and contractual requirements are met and a quality service is provided and the value of the corporations asset is maintained.

This role is part of the City Surveyor’s Department and contributes to the on-going development of the City’s facilities function, working closely with clients and other departments, and having visibility at each asset within their responsibility.

MAIN DUTIES & RESPONSIBILITIES

• To support the Property Facilities Manager with their duties and responsibilities which include but are not limited to:
• Performance management of 3rd party contractors in the provision of FM services (across hard and soft services) in accordance with contractual SLAs and KPIs and statutory requirements. Setting clear direction on requirements and expectations.
• Provide accurate, regular reporting to internal clients on the performance of 3rd party contractors in the provision of FM services. These will include operational and financial performance.
• Conduct analysis of CAFM data to identify opportunities to improve service improvements or efficiencies.
• Provide main point of client liaison for property related issues within the portfolio.
• Maintain an accurate and complete asset register for each property within the assignedassigned portfolio. Ensuring any amendments are submitted in a timely fashion to the CAFM management team.
• Ensure property portfolio remains statutory compliant. This is to be tracked, managed and reported.
• Ensure all work conducted by supply chain partners is completed and exercise quality control on routine aspects of maintenance and repairs work.
• Investigate and assess repairs and maintenance issues and proactively manage forward maintenance plans by the submission of business cases for the replacement or renewal of equipment.
• Contribute to health and safety property policies including asbestos and legionella and feedback on the delivery of such policies to ensure they are practical and workable.
• Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
• Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
• To undertake any other duties that may reasonably be requested appropriate to the role.

CANDIDATE REQUIREMENTS

To qualify for this apprenticeship, you will need to be:

• 16 or over by the end of the summer holidays.
• Living in England.
• Not in full-time education at the time of applying.
• If you are a non-UK citizen, you must have permission from the UK government to live in the UK (not for educational purposes), and have been ordinarily resident in the UK for at least the previous three years before the start of the apprenticeship.

To view application support, please click here –->Apprentice Job-Information-Pack 2024 – OSUR649 Facilities Service Operative (1)