Funeral Operative

ABOUT THE HEARTFELT FUNERAL COMPANY

The Heartfelt Funeral Company is based in Woodford Green however also serves Woodford Bridge, South Woodford and the whole of London and Essex.

Our dedicated team of experts have over 20 years of experience in the industry.

ABOUT THE ROLE

We are looking for a professional, compassionate and dependable Funeral Operative to join our operational team.

This is a varied and hands-on position supporting the day-to-day delivery of funerals, deceased collections, transfers and care-centre operations.

The successful candidate will play an important role in ensuring that every person entrusted into our care is treated with dignity and respect and that every funeral is delivered to the high standards expected by our families.

KEY DUTIES AND RESPONSIBILITIES

• Bringing deceased persons into our care from private homes, hospitals, care homes and other locations.
• Carrying out deceased transfers and collections professionally and respectfully.
• Supporting Funeral Directors during funeral services.
• Acting as a bearer and assisting with the safe and dignified movement of coffins.
• Preparing hearses, limousines and private ambulances for daily operations.
• Assisting with coffin preparation and other funeral requirements.
• Supporting mortuary and care-centre operations were required.
• Delivering and collecting funeral-related items between our locations and external organisations.
• Maintaining excellent standards of vehicle, equipment and operational-area presentation.
• Completing identification, collection and operational documentation accurately.
• Supporting time-critical collections and operational requirements.
• Participating in out-of-hours and on-call duties where required.
• Representing The Heartfelt Funeral Company professionally when dealing with families, hospitals, care homes, local authorities and other organisations.

CANDIDATE REQUIREMENTS

• Reliable, compassionate, physically capable and comfortable working within a sensitive environment.
• Previous funeral industry experience is desirable but not essential for the right candidate.
• A full UK driving licence is essential.

APPLICATION INSTRUCTIONS

TO APPLY, PLEASE UPLOAD YOUR (up-to-date) CV ALONG WITH A BRIEF STATEMENT OUTLINING WHY YOU’RE APPLYING FOR THE ROLE, AND WHAT MAKES YOU A SUITABLE CANDIDATE FOR THIS POSITION.

PLEASE ENSURE THAT YOUR CV CONTAINS THE FOLLOWING INFORMATION.

1. Personal Profile (Ensure this section is tailored to the specific role you are applying for)
2. Employment History (List in reverse chronological order, starting with your most recent role)
3. Education, Training, and Qualifications (List in reverse chronological order, starting with the most recent, and including secondary school education)

Location: Romford