Marketing and Communications Officer

ABOUT UCL

UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 52,000 students and 14,500 staff and is one of the world’s top 10 universities.

UCL’s Faculty of Population Health Sciences Ranked third in the world for public health (ShanghaiRanking’s 2026), and is a global leader in public health research, working across disciplines to unravel complex health challenges, while educating the next generation of public and global health leaders.

Our exciting cross-disciplinary community encompasses eight institutes and schools, including the Global Business School for Health – the world’s first business school dedicated to health. We offer a range of high-quality undergraduate, postgraduate and professional programmes in all areas of population health and clinical sciences.

ABOUT THE ROLE

The Marketing and Communications Officer will support the execution of the Faculty marketing and communications strategy, which aims to raise awareness and reputation of the faculty and its departments as a leading hub for research and education in public health.  

They will: 

• Create high-quality, creative and strategically aligned content across a variety of formats and channels, including social media, website, email and print, liaising with external suppliers and content creators where relevant. 
• Co-ordinate the delivery of an annual schedule of online and in person events, with a particular focus on prospective student events such as open days and taster lectures. 

About you:

• You will have experience supporting marketing and communications activities across a range of channels.
• You will be confident in creating clear, engaging content for different audiences, with a strong attention to detail.
• You will have experience of organising in person and virtual events, ensuring an excellent experience for guests.

KEY DUTIES AND RESPONSIBILITIES

Marketing and Communications

• Create high-quality, creative and strategically aligned content across a variety of formats and channels including social media, website, email and print, liaising with external suppliers and content creators where relevant.
• Co-ordinate and execute internal and external email communications including newsletters, event promotions, nurture and conversion campaigns, maintaining accurate content calendars and communications plans.
• Support the maintenance of the Faculty website and SharePoint site, including writing, editing and publishing content, ensuring it adheres to website best practice and digital accessibility legislation.
• Support the annual undergraduate and postgraduate prospectus copy call including working with academic colleagues to ensure content remains accurate and compliant with CMA guidelines.
• Collaborate with academic departments and wider UCL colleagues to identify and write engaging news stories that highlights our research impact.

Events

• Co-ordinate the delivery of an annual schedule of online and in person events, with a particular focus on prospective student events such as open days, taster lectures and offer holder sessions.
• Co-ordinate event registration, engaging attendees through pre- and post-event communications.
• Co-ordinate operational event delivery, including room bookings, AV, catering, RSVP management and on the day logistics to ensure events are delivered to a high professional standard.
• Attend in person and online events as required.

Other

• Bring a data driven approach to all areas of the role, supporting the creation of data analytics reports to assess activity effectiveness.
• Conduct ongoing market and competitor research, contributing to the development of new degree courses.
• Monitor and respond to enquiries in the Faculty Marcomms shared mailboxes, triaging queries to team members as required.
• Ensure all materials are in line with UCL’s brand guidelines.

CANDIDATE REQUIREMENTS

Qualifications, experience and knowledge

• Demonstrated experience of implementing marketing and communications campaigns targeting a range of audiences.
• Experience of researching, writing, editing and proofreading for print and digital communications including writing for the web and social media.
• Experience of creating and editing website content through a Content Management System.
• Experience of implementing email communications and campaigns including audience segmentation.
• Experience of delivering a variety of in person and online events with good working knowledge of event planning, logistics and event management processes.
• An understanding of the impact of GDPR, CMA and Digital Accessibility on marketing and communications activity.

Skills and abilities

• Exceptional writing skills and the ability to craft engaging, creative and compelling content for a range of audiences, with high levels of accuracy and attention to detail. 
  Excellent organisation skills with the ability to prioritise work and meet deadlines.
• High level of digital literacy, including digital design tools and editing software e.g. Canva and Adobe Creative Suite.
• A committed team player with willingness to work collaboratively with colleagues and stakeholders at all levels, with equal ability to work independently where required
• Innovative thinking – always looking to challenge the work produced to ensure it is of exceptional quality.

Location: Bloomsbury / The role is offered on a hybrid basis with a minimum two days per week in our London Euston office.

To view the full job description, please click here – > UCL – Marketing and Communications Officer – JD

Applications without a supporting statement will not be considered.

UCL reserves the right to close this vacancy early if we receive a high volume of suitable applications.