Receptionist

ABOUT THE ROLE

Levitt Bernstein is a friendly, design-led architectural practice based in Finsbury Park, looking for a part time Receptionist to cover a year’s maternity leave.

MAIN DUTIES OF THE ROLE

• Reception duties including answering the telephone, managing the reception email inbox and staff sign in.
• Welcoming and hosting visitors.
• General support to the studio team with facilities duties, including keeping Front of House tidy and maintaining supplies.
• Managing post, deliveries and couriers.
• Travel and accommodation booking.
• Maintaining the contacts database.
• General office administration.
• To provide a professional and warm welcome to callers and visitors and oversee front of house, as well as provide admin support where needed.

OTHER RESPONSIBILITIES OF THE ROLE

Front of House

• Assist the Studio Manager and Studio Assistant to ensure that front of house and front yard are clean and tidy.
• Greet and welcome visitors and ensure they sign-in and out.
• Answer incoming calls promptly and politely and transfer to the person requested or an appropriate alternative.
• Direct callers to voicemail or take down clear and precise messages and forward by email.
• Co-ordinate with Studio Assistant to provide refreshments for visitors and meetings as and when required.
• Open up the studio at 8:30am (intruder alarm / shutters / unlock bin store.
• Assist with fire drills and evacuations.
• Assist Studio Assistant in London and Studio Administrator in Manchester as required.

General Reception duties

• Manage the reception in-boxes and forward incoming emails to the relevant people.
• Open and date stamp all post (except for post marked private and confidential) and distribute accordingly.
• Scan all project related post and email to recipient as well has handing on the paper copy.
• Frank outgoing mail, ready for collection by the postman. Ensure the Studio Assistant knows if there’s mail to be collected at the end of each day, chasing Royal Mail as necessary.
• Sign for incoming packages and deliveries and notify recipient that a package has arrived.
• Order couriers as appropriate. Chase couriers to ensure packages are collected and delivered on time, particularly for tender submissions.
• Book travel and accommodation and log accordingly Oversee central email accounts.
• Management of the daily staff sign and out including absence records and report to HR Manager.
• Other Ad hoc tasks and administration as required.

CANDIDATE REQUIREMENTS

• Previous Receptionist experience is preferred.
• Excellent communication skills.
• Confident, professional, and friendly manner.
• Good time management, with the ability to prioritise.
• Experience using the Microsoft Office package.

Working hours – This is a part time role; 25 hours per week, and the working hours is 8.30am-2pm.