Safety Staffing & Delivery Manager

ABOUT LONDON STADIUM

Built to host London 2012, the former Olympic Stadium at Queen Elizabeth Olympic Park is home to Premier League football club West Ham United and UK Athletics.

With rock concerts through the intervening months, our versatile venue has also seen us host the Rugby World Cup, international and domestic Rugby Union, The Race of Champions, the RFL Four Nations and was home for the first Major League Baseball games to be played in Europe.

With a commitment to serve as the heart of the local community, we are proud to call Stratford our home, benefitting from unsurpassed transport links from Stratford, Stratford International, Pudding Mill Lane and Hackney Wick stations.

ABOUT THE ROLE

London Stadium is looking for a Safety Staffing Planning and Delivery Manager.

The key purpose of this role is to assist the LS Safety Officer in providing strong agency management, LS Event Staff management and event delivery, Event Planning including and management and administration of the steward and security functions including planning, recruitment, contract engagement, training, investigations, disciplinary matters, KPI management for contracts and ongoing booking and administration for all London Stadium major events.

As the Safety Staffing Planning and Delivery Manager at London Stadium you will work closely with other members of the Safety Team and internal and external partners to ensure effective delivery of the allocated programme of work and responsibilities.

This is a great opportunity for someone looking to further develop their career in a safety operational environment, with the opportunity to contribute to the financial success of the stadium, through day-to[1]day operations, a variety of projects and exciting events such as football, concerts, Major League Baseball, athletics, rugby and community events.

This role will be varied and give you the opportunity to get involved in a wide range of activities. In return we offer development opportunities and many company benefits.

KEY DUTIES AND RESPONSIBILITIES

• The key purpose of this role is to assist the LS Safety Officer and the Deputy Safety Officers in providing strong staff, event planning and manage the delivery of safety and security staffing systems and budgets / costs for all London Stadium events.
• The role will deliver safety and security staffing plans for all major and minor events within London Stadium. The role will act as a planner ensuring that London Stadium meets its statutory obligations, the requirements of the Safety Certificate, meeting the objectives of any entertainment / alcohol licenses and any other legal duties.
• The role will promote a proactive, strong culture of health and safety and ensure that London Stadium complies with the statutory health and safety framework, other relevant safety legislation.
• The role will be responsible for ensuring that all in-house and agency staff are effectively screened, recruited and trained to London Stadium standards supported by correct documentation.
• Lead, motivate, develop, support and challenge your team to deliver Company and personal objectives.
• To ensure that all companies and individuals meet their statutory and contractual requirements.
• Work with the Safety Officer and the Deputy Safety Officers to take responsibility for the safety and security planning of all aspects of major events within a recognised system.
• Assess, train and educate staff, contractors, partners and visiting workers through programmes of presentations, practical demonstrations and information campaigns related to the promulgation of best practice, current and new legislation, outcomes of accident investigations, etc.
• Ensure budgets, orders, costs and safety rates are regularly monitored. Place staff orders and reconcile staff numbers and invoices at the end of each event. Prepare payroll as required.
• Work closely with the crowd safety team on relevant areas of crowd safety and health and safety legislation.
• To ensure that all planning for major events connected to London Stadium aims to deliver healthy, safe and minimum risk associated with them.
• To ensure that all documentation relating to events and activities, connected to the London Stadium are submitted within time; and are suitable and sufficient.
• To deliver develop and monitor the Aware planning system for event staff management.
• To arrange inspections and prepare documents for statutory bodies as required. 15. To build good working relationships with the statutory authorities, emergency services representatives and other applicable key stakeholders. Roles and Responsibilities – Safety Staffing Planning and Delivery Manager
• To review and assist with the London Stadium event build process, ensuring compliance and assisting to improve existing processes, as necessary.
• To build good working relationships with suppliers
• Work all major events in such positions as are relevant to the role e.g. staffing check in, logistics, staffing deployment etc.
• Prepare post event reports on stewarding data and progress towards local commitments and targets
• Adhere to the procurement process and ensure that all Purchase Orders / financial information is entered accurately in line with the deadlines communicated by the Finance Department.
• Adhere to company policy and procedures while taking responsibility for your own health and safety and for that of others who could be affected by your work. Ensure risk assessments relating to their area of work are carried out, and that resulting safe systems of work are recorded, implemented and monitored.
• Comply with company regulations, policies and procedures, and embrace London Stadium values.
• To undertake any other duties, not specified above, that are appropriate to the level and responsibilities of the post.

CANDIDATE REQUIREMENTS

Knowledge & Experience

• Demonstrable experience of planning staff resources for events at major venues. Proven experience using a staffing system and preparing staffing templates and dot plans. Very experience at using staff planning and rostering software (essential).
• Strong knowledge and experience of staffing processes including contracts obligations . Understand payroll and
  contract principles (essential).
• Excellent understanding of the Data protection Act, The Freedom of Information Act, Environmental Information Regulations, and other information legislation and Codes of Practice (desirable).
• Good awareness of public sector information security requirements and controls, and information risk management (desirable).
• Have a good understanding and knowledge of crowd safety legislation (essential).

Skills

• Excellent verbal and written communication skills with the ability to engage with internal and external stakeholders at all levels (essential).
• Excellent organisational skills with a flexible attitude and the ability to adapt and respond to a busy and varied workload and manage competing priorities (essential).
• Ability to produce high quality minutes which include commercial and confidential information (essential).
• Ability to work to agreed deadlines, targets and KPIs autonomously and with limited supervision as well as collaboratively as part of a team (essential).
• Strong attention to detail (essential).
• Excellent problem-solving skills – having a positive and creative attitude to problem solving (essential).

Behavioural Qualities

• Possesses a high degree of integrity and proactive responsibility for inclusion and diversity which can be demonstrated through lived and/or worked experience (essential).
• A genuine team player (essential).
• Ability to work under pressure and to tight deadlines, with the ability to provide positive challenges, and to bring forward and address issues swiftly and effectively (essential).
• Demonstrate behaviours aligned to London Stadium values (essential).

To view the full job description, please click here –> London Stadium – Safety Staffing Planner and Event Delivery Manager – JD