Female Security Officer

ABOUT CIS SECURITY

CIS is an independently owned business providing professional security solutions across the UK and Ireland. Founded in 1969 by two former Police Officers, CIS Security Limited operated as a Commercial Investigation Specialist, advising clients on matters relating to best security practices, loss prevention and investigation services.

CIS Security is now a pioneering professional security solutions company with a strong management structure and a trusted reputation amongst discerning customers. We have grown through referrals, recommendations, and service solutions that truly impress our customers and colleagues.

ABOUT THE ROLE

CIS are currently seeking an enthusiastic female Security Officer who would like to work at one of our sites within the Hackney area to join our company. You will demonstrate and deliver high quality guarding and customer service to both our clients and service users.

Safeguarding the premises, people and assets, Excellent Customer Service, Security Systems knowledge, Internal & External Patrolling, Fire Marshalling duties, Incident Management, First Aid, Reception cover, Maintaining access and egress for emergency vehicles at all times, Ensuring entrances and exits are not blocked or access restricted and providing a 5* service to the public and clients.

KEY DUTIES AND RESPONSIBILITIES

• Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users.
• Must be able to be on site 15 minutes prior to shift start time.
• To take all reasonable and required measures to protect the venue and staff within.
• To remain alert throughout shift and use SCaN training to identify and report any suspicious behaviour.
• Use conflict management and if necessary, PI skills to deescalate/resolve any incidents.
• Carry all duties as per assignment instructions.
• Enforce any site-specific procedures.
• To convey a smart, well-groomed appearance in approved uniform, provide a first-class customer service and display high levels of vigilance throughout a shift.
• To ensure great teamwork at all times always demonstrating a “can do” approach.
• To efficiently report any maintenance issues IT or Health and Safety concerns to the relevant departments.
• To assist in any other reasonable duties as required.
• To be aware of, and report, any incidents or suspicious activities in person or via radio communications or telephone to control room.
• To portray a friendly, professional and courteous demeanour always, using open and appropriate body language.
• To carry out both internal and external patrols.

CANDIDATE REQUIREMENTS

• SIA Door Supervisor licence required.
• Security Experience is required.
• Physically fit to complete patrols internally and externally.
• Excellent levels of customer service & communication at all times.
• Must have a good command of the English Language.
• Reliable, confident and committed.
• To have a smart appearance befitting the company.
• Flexible in the approach to daily duties.
• The ability to work independently and as part of a team.
• Have a calm personality capable of controlling difficult situations.
• Be confident you are able to undertake 100% of all specific duties.
• Be able to provide all the documentation and vetting information requested.
• First Aid qualification is essential.
• Must have experience in dealing with confrontation, and the ability to calmly de-escalate and resolve any conflicts..
• Experience in using radio communication is desirable.
• Must have Maths and English GCSE (or functional skills level 2) in order to pass the maths and english assessment. 

Shift pattern: Monday – Friday 1200-2000 hrs

Location: Hackney Service Centre