Security Officer

ABOUT WILSON JAMES

Wilson James has been helping organisations across the UK and Europe solve complex operational challenges.

Through our integrated security, logistics and aviation services, we combine exceptional people, specialist expertise and technology to create safer, more efficient and better-connected operations.

Creating lasting partnerships for more than 35 years, Wilson James has been delivering exceptional outcomes for clients across security, aviation, construction logistics and infrastructure services.

ABOUT THE ROLE

As a Security Officer , you are responsible for protecting the premises, assets, and personnel, while maintaining a secure and safe environment for visitors, staff, and contractors.

The role requires a highly visible presence to prevent illegal or inappropriate actions and includes active involvement in incident response.

Your goal is to detect, deter, protect, observe, and report. You will treat everyone with courtesy, whilst being robust and unwavering in your protection of our clients assets.

MAIN RESPONSIBILITIES OF THE ROLE

• Provide a highly visible proactive security presence on and around the site, with a strong emphasis on access and egress controls.
• Check and verify badges and visitors passes and maintain security awareness.
• Support events by managing access control flow and acting as the point of contact for any emergencies.
• Respond to and investigate Fire Safety System activations in a timely manner, as required inclusive of intruder systems.
• Detect and deter unauthorised activity throughout the site, and report suspicious persons immediately to the Team Leader.
• Protect the premises, property, and personnel from theft, damage, and violence.
• Investigate unusual conditions, report damage to perimeter fencing or other buildings, and check that buildings are securely locked.
• Provide a visible preventative security presence by patrolling the site, both internally and externally, to assure familiarity of site layout, buildings, and processes.
• Be fully conversant with the site layout, threats, challenges, and emergency evacuation procedures.
• Emergency Liaison: Serve as a key first responder to pre-planned or significant events.
• In emergencies, take immediate control of Service Yard management, liaising effectively with the SSC/Control Room, GSOC, and external emergency services (Police, Fire, Ambulance)
• Stakeholder Liaison: Maintain continuous, clear communication with Security Colleagues, the Clients Security Team, and occupier service teams, keeping them updated on critical operational aspects.
• Shift Management: Ensure a detailed handover is received, read, and understood at the start of every shift, and all instructions are complied with.

CANDIDATE REQUIREMENTS

Essential

• A valid Door Supervisor (DS) SIA licence (essential) / CCTV (desirable)
• Proven experience in a security role (2 years)
• Flexibility to work shifts, including nights and weekends
• A highly detail-oriented approach is essential for effective traffic and security monitoring.
• Demonstrated strong leadership and followership qualities and the confidence to take command and manage your area of responsibility independently
• Proven ability to comfortably work independently with minimal supervision, while also integrating seamlessly into a broader security and service team environment
• Experience working in a high-traffic, customer-facing environment and the ability to deal with a wide variety of customers and stakeholders.
• Openness and competency in adopting new technologies that support your role and the clients business, including AI.

APPLICATION INSTRUCTIONS

TO APPLY, PLEASE UPLOAD YOUR (up-to-date) CV AND STATEMENT OUTLINING “WHAT INTERESTS YOU ABOUT THIS ROLE, CUSTOMER SERVICE EXPERIENCE, AND HOW YOU APPLIED THOSE SKILLS IN PAST SECURITY ROLES”

THIS WILL PLAY A IMPORTANT PART OF YOUR APPLICATION.

Please note that successful applicants will be required to provide a full, checkable 5-year employment history through the HMRC website/app.

All gaps in employment history or periods of unemployment MUST be accounted for.

You will also be required to complete an online application and pass the vetting process to be considered for the role.

Location: Exchange House, Broadgate, London

Hours: 42 hours per week, working a 4-on, 4-off shift pattern, including days and nights