At a glance
- Causeway Irish Housing Association
- Employer
- £15,025 per annum
- Salary
- 24/10/2025
- Closing date
- Permanent
- Contract
- 16 hours per week
- Hours
ABOUT CAUSEWAY IRISH HOUSING ASSOCIATION
Causeway is a small housing association, originally set up to accommodate young Irish migrants, and now providing housing and support services to people from anywhere in the world, with a wide range of needs – from those who just need an affordable place to live, to those who need a helping hand to achieve their life goals.
We offer the opportunity to be part of a diverse, multi-disciplinary team, where your skills and creativity will be valued. You will grow and develop with colleagues in similar roles and work collaboratively with other team members, gaining experience in new areas while contributing to the learning of others.
Many of our staff have developed their interests in other areas or been promoted to more senior roles within the organisation. You will receive regular supervision and the space to discuss, create, learn, and develop with your peers.
We want you to live your best life at work and at home. We therefore offer a four day, 32- hour week. You will also receive six weeks of annual leave and a 6% contribution to your pension. Travel schemes such as cycle to work and travel card loans are also available.
ABOUT THE ROLE
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney.
You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education.
You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement.
You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
MAIN DUTIES & RESPONSIBILITIES
Support
- Work with clients to develop SMARTER support plans and risk assessment.
- Be fully aware of safeguarding issues and lead on client risk management within the service.
- Update the client data base to ensure client records are updated within timeframes and they accurately record interventions and demonstrate progress.
- Feed into policies and procedures relating to support and where required consult with stakeholders.
- Contribute to risk assessments and safeguarding plans. Be aware of and practice trauma informed working.
- Act as a point of contact for other agencies working with the individual.
- Support clients to settle into their accommodation and become familiar with the local area.
- Work closely with the Housing Team to ensure clients are complying with the terms of their occupancy agreements.
- Ensure clients are linked into appropriate support services and sustain engagement with services.
Housing
- Ensure that Causeway’s accommodation is safe, comfortable and appropriate for the needs of its occupants. Support clients to manage their accommodation and provide coaching and assistance in household management and independent living skills.
- Ensure that Causeway is compliant with Health & Safety law and good practice by ensuring that the appropriate checks are carried out and records maintained.
- Provide a consistently outstanding service to tenants and residents that demonstrates CIHA’s values and makes a real difference to our tenants’ lives.
- Interview and assess applicants. In particular, ensure that prospective tenants and residents have a positive attitude towards sharing, realistic expectations and awareness of their own obligations towards their housemates and the organisation.
- Engage with tenants and ensure that their views and ideas are taken on board.
- Support clients to budget and pay rent and service charges. Support the Housing Team with arrears management and communication with the clients.
- Carry our regular stock condition inspections, health & safety, and service inspections including cleaning and gardening. Be aware of any antisocial behaviour affecting neighbours or our residents and deal with this as per policy.
- Carry out pre- and post- inspections of reported maintenance issues. Arrange for the procurement of furniture and other items where this is agreed with agencies who purchase our services.
- Work with tenants to develop priorities for minor works and environmental improvements, with particular reference to décor, communal areas and gardens.
- Arrange and attend house and/or neighbourhood meetings as necessary.
- Assist in the resolution of service-related complaints to timescales, ensuring that the customer experience is positive.
- Assist tenants to deal with other agencies, including Universal Credit and Housing Benefit.
ESSENTIAL REQUIREMENTS
Experience
- A commitment to equal rights and a keen interest in working with young people.
- Experience of working in support, supported housing, or advice services.
- Experience of supporting people to develop aspirations and form healthy relationships.
- Organising a caseload, planning work, and successfully meeting all deadlines.
Skills, Knowledge, and Abilities
- Knowledge of the issues confronting young people and the needs of vulnerable homeless people in general.
- A sound knowledge of safeguarding and risk assessment, particularly regarding young people.
- Ability to work in a client- centred way and support clients to make progress in key areas of their lives, such as ETE and developing healthy relationships.
- A demonstrable commitment to equality and diversity, including but not limited to the principles of Black Lives Matter, Anti-racism, Gender Equity, and LGBTQ+ rights.
- Able to work with clients to develop outcomes, and actions to achieve these outcomes.
- Good written skills and the ability to structure written work clearly.
- Excellent interpersonal skills and the ability to communicate clearly at all levels.
- Ability to plan and organise own workload.
- Ability to manage conflict.
Location: Hybrid – You will work a combination of office, client-home, community, and home-based working
Hours: Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days.
Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break).
To view the full job description, please click here – > Causeway Irish Housing Association – Young People Support Worker – JD
This is an ongoing vacancy, Causeway Irish Housing Association aims to contact candidates on an ad-hoc basis for interviews. Once a suitable candidate is appointed, this vacancy will close without further notice.